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Privacy Policy

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1. Introduction

 

Speech Myo Lubbock (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us online. By using our website, you consent to this Privacy Policy.

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2. Information We Collect

 

We collect both personal and non-personal information, including:

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  • Personal Information: Name, email address, phone number, and any details you submit through our contact or appointment forms.

  • Health Information: Information you voluntarily share related to therapy inquiries or patient needs may be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

  • Automatically Collected Data: We use Google Analytics to collect anonymized data such as IP address, browser type, device type, and pages visited. This helps us understand how visitors use our site and improve user experience.
     

3. How We Use Your Information


We may use your information for:
 

  • Responding to inquiries or appointment requests.

  • Providing therapy-related information and services.

  • Improving our website and online experience.

  • Ensuring compliance with HIPAA and other applicable privacy laws.

  • Sending updates or communication (only if you have opted in).
     

4. Cookies and Tracking Technologies


Our website, hosted on Wix, may use cookies and similar tracking technologies to:
 

  • Maintain website functionality.

  • Analyze traffic via Google Analytics.

  • Improve website performance and user experience.
     

You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly if cookies are disabled.
 

5. HIPAA Compliance


Speech Myo Lubbock complies with applicable HIPAA regulations regarding the protection of Protected Health Information (PHI).

Any patient information submitted through our website is handled with appropriate safeguards to ensure confidentiality, integrity, and security. We will not disclose PHI without your authorization unless required by law.
 

6. Data Security


We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, or misuse.

However, please be aware that no method of data transmission over the Internet or method of electronic storage is completely secure.
 

7. Sharing Your Information


We do not sell or rent your personal data.

We may share limited information with:
 

  • Service providers (e.g., Wix, Google Analytics) that help us operate our website.

  • Law enforcement or regulatory authorities if required by law or to protect our legal rights.
     

All third-party partners are required to maintain the confidentiality and security of your information.
 

8. Your Rights and Choices

 

You may:
 

  • Request access to or correction of your personal data.

  • Request that we delete information we have about you (where permitted by law).

  • Opt out of future communications by contacting us directly.
     

9. Third-Party Links


Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies when visiting other websites.
 

10. Updates to This Policy


We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated effective date.
 

11. Contact Us


If you have questions or concerns about this Privacy Policy, please contact:
Speech Myo Lubbock
Email: info@speechmyolubbock.com
Phone: (806) 317-5268

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